Cruzr
A humanoid reception and guidance robot designed for hotels, retail, and public venues with 17-DOF arm mobility, voice and face recognition, and cloud AI services.
Key Highlights
- Humanoid Service Design
- Multi-Mode Interaction
- Voice & Face Recognition
- Cloud AI Services
- 17-DOF Arm Mobility
Product Overview
Cruzr is a humanoid service robot designed for reception, guidance, and customer engagement in hotels, retail stores, airports, and corporate environments. Featuring a bipedal upper-body design with 17 degrees of freedom, Cruzr uses expressive gestures and head movements to interact naturally with visitors and staff. Voice and face recognition powered by AI identifies repeat visitors and personalizes greetings, creating memorable customer experiences in hospitality and retail settings. With multi-language support, cloud AI integration, and NLP capabilities, Cruzr handles complex conversations, wayfinding directions, and Q&A sessions autonomously. Its 10.1-inch facial touchscreen delivers visual content, branding, and interactive menus while the robot moves through venues. Ideal for hotel reception, retail guidance, event hosting, and telepresence communication, Cruzr brings a humanoid touch to modern service automation.
Key Features & Capabilities
Enterprise-grade technology designed for mission-critical operations
Humanoid Form Factor
Bipedal upper-body design with expressive head and movable arms
17-DOF Arm Mobility
Multi-jointed arms enable gestures, pointing, hugging, and demonstrations
Voice & Face Recognition
Identifies repeat visitors and personalizes greetings using AI facial recognition
Multi-Language Support
Communicates in multiple languages for international venues
Cloud AI Services
Connects to cloud AI for conversational intelligence and analytics
Technical Specifications
Key technical details and performance specifications
| Specification | Details |
|---|---|
| Robot Type | Reception / Guidance Robot |
| Application | Reception, wayfinding, telepresence |
| Form Factor | Humanoid (mobile base + torso + arms) |
| Degrees of Freedom | 17 (arms, head, mobile base) |
| Robot Dimensions | 520 � 520 � 1280 mm |
| Robot Weight | 45 kg |
| Max Speed | 0.6 m/s |
| Battery Type | Lithium-ion |
| Battery Life | 8�10 hours (typical operation) |
| Charging Time | 4 hours |
| Charging Method | Auto-charging dock |
| Navigation | SLAM with LiDAR |
| Sensors | LiDAR, depth cameras, RGB cameras, IMU, ultrasonic |
| Display | 10.1" facial touchscreen |
| Voice Recognition | Multi-language ASR and TTS |
| Face Recognition | Yes (AI-powered) |
| Connectivity | Wi-Fi, 4G/5G, Bluetooth |
| Cloud AI Integration | Yes (NLP, analytics, content management) |
| Operating Environment | Indoor hospitality, retail, public venues |
| Noise Level | ? 55 dB |
Get in Touch with Our Team
Have questions about the product? Our enterprise solutions team is ready to help you evaluate if this product is right for your organization.
Frequently Asked Questions
Everything you need to know about RFID and AIDC solutions